The way this happens is that water moves through the venturi housing creating a vacuum. ADD WATER AND SALT TO THE SALT SANITIZE THE WATER SOFTENER/SANITIZE STORAGE TANK AFTER SERVICE 1. I don’t think that gasket, by itself, could cause water pressure issues, but it certainly could be something else in the softener. You may need to turn off a water softener for one of a number of reasons, including when you are heading out on vacation. Search our store. my brine tank was always full and little softening taking place. the brine valve out of the brine well. At WaterSmart, we have over 25 years of experience in the water softener and plumbing industry; and we'd love to share our expertise with you. These particular systems use a brine solution to wash away the hardness minerals and regenerate the sodium-charged resin beads – which are essential to the water softening process. Plug the 7. Backwash and Fast Rinse: If you experience salty tasting water after regeneration, you may need to increase the rinse times up to 10 minutes in 1 minute increments. I had a lot of water in the tank so I siphoned most of it out. plastic installation adaptors, or from the bypass I suspect it may be normal. 4 Unplug the transformer at the wall outlet. Salt Saver/Salt Efficiency: When Salt Saver is ON, the softener may use less salt and less water but could regenerate more often. To be clear, my tank is holding water as well so I was hoping that the gasket would fix both issues. Do not allow the softener’s weight to rest on the Link to my YouTube video with the basic steps. This way you can use both hands and still have good light to see inside the mechanism. Click on Symptoms and then Check Flooded Salt Tank. Most hard water contains traces of dirt, iron and other minerals that can build up in your water softener over time. Open salt hole cover, remove the brinewell cover WARNING! As stated above, The flow plug with the smaller hole goes in the venturi (blue part below) and the other one goes in the bottom of the housing. Replace the Use two or more people to move end lift brinewell cover. Mine was engaged. CAREFULLY, tip it over until the rim rests on the Comes with a nice case and only uses a single AA battery. IMPORTANT: The two small black flow plugs are different! Came across this site a while back. A paperclip can be used to clean the holes on the small black flow plugs. POST a QUESTION or COMMENT about how to diagnose water softener operating problems: how long the softener runs, how much water is in the brine tank, how much salt, how salty or soft is the household water, more. Softenerparts.com. now?Due to complications he had to empty my water softener and right not it is just as it came from the dealer. I’ve bypassed it and it’s definitely related to the softener. This way you will not run out of soft running water in your house and at the same time save water. Then wat will you do? What amazed me was the ingenious way it uses water pressure to create a vacuum to suck the water from the brine tank reversing the flow of water using the same hose! Click where it says “on Amazon for $19”, SeriouslyTrivial.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, “I can’t talk to you right now. More. I have replace the inner workings of the Venturi, taken apart the float mechanism, (which had no sediment), and I still have a tank that is filling with water. Wat if the salts are all bunch up like a block of ice. Here a few years ago, I have replaced all of the gaskets and plugs, taken apart the entire valve assembly replacing any O-rings and just making sure it was completely clean. Old post but still the best one I found on the issue. The Salt Saver technology makes it 34% more efficient when it comes to salt consumption, and it even consumes 35% less water when it runs to be efficient on all fronts. I use a claw hammer when needed. If I had to do it over, I would have just ordered the whole Venturi and nozzle assembly (7238450). Thanks! When you reassemble the venturi housing, make sure you do it in the correct order and get the small black plugs in their correct spots. A paperclip and small screwdriver are helpful to get the some parts out without dropping and potentially losing them. The water softener’s exclusive Salt Saver™ helps reduce salt consumption and uses up to 34 percent less salt. Our water level is down to the 0 but there is still a small amount in the tank. A simple modern pump would be more reliable and efficient. NOTE: I’m pretty sure that most water softeners work very similarly, so even if you don’t have a Kenmore, the information here should be helpful. Also, take the float mechanism out and make sure it’s working properly. I have a GE water softner GXSF27E01 (about 10 years old). The venturi housing top just unscrews. Mine was engaged. wood block with the inlet and outlet over the drain. It only costs a few dollars more and you’d have all new parts. The mechanics of a water softener are pretty straight forward once you understand how it works. Turning the water softener bypass valve into bypass mode is usually all that is required. Tip the bottom of the softener up a few inches and Thanks for any insight at all – I’m at the point of calling someone, but need to find a local repair shop that will service these models. inlet and outlet fittings or they will break. Warm soapy water can be used on all of the parts. With that being said, the level has been dropping over time. can u link for me were to buy a new gasket. To me, this is the most complex portion of the water’s journey through the system and probably why most problems occur here. The whole thing just uses water pressure to do it’s magic of passively circulating water around. // Manipulate variables Download a copy of the Owner's Manual. For homeowners who live in areas with hard water, a GE SmartWater water softener system can make bathing and showering a much more pleasurable experience. //-->. Thanks for a very helpful article. Do you know how I can find that animation again? I have literally spent weeks trying to fix a flooded brine tank in my Kenmore water softener. Today we are going to tell you how you can put your water softener in bypass. out. Lay a piece of 2 inch thick board. s.events = "event16"; Thanks. You may want to take photos with your phone for reference later. Moreover, in 2019 (and for the past 20 years, at least) the brine tank should have a sensor & alamr to prevent overfilling and flooding of the floor or basement… designers are lazy. … The light tilts up and down and is very compact. Thanks! Salt Saver/Salt Efficiency: When Salt Saver is ON, the softener may use less salt and less water but could regenerate more often. (If you want to know more, the How Your Water Softener Works section in the user guide was extremely helpful.). inlet and outlet with rags to keep dirt, bugs, etc. 6. Instead, you get water softener salt crystals that can both free your water of harmful minerals and ensure the longevity of your water softening system. After removing the debris, my brine cycle drained entire float travel of float valve and now works as new again. It sits on top of the venturi which has really tiny canals in it and over time the gasket will conform to them creating the grooves. Water softeners are useful when your tap water is "hard" and you don't like it that way. A leaking faucet or toilet valve. I am not sure if that is normal or not. Wish I could be more help. Unfortunately, this type of softener isn’t as efficient as the salt variety and isn’t capable of reducing water hardness to the same extent. Water being used when the water softener is regenerating. Self-cleaning sediment filter protects your home's plumbing. I would think right above the salt. 8. I have found that if I place 2 sets of O-rings on each of the venture inlets, I get a better seal for suction. THIS IS IMPORTANT BECAUSE I had no water readings for days. It measures 14.4” in width by 22.4” in depth by 47.6” in height and weighs 105 pounds to make maneuvering it non-problematic during the installation process. I saw a video with the bypass disengaged and looked at mine. I’ve done everything listed including replacing the gasket etc. Thank you. My water tank is filled with water it’s usually filled with salt I’m not sure what’s going on. Excessive water usage. I’ve cleaned out the brine tank completely, it was packed solid in the bottom. We'll step you through the process of putting your water softener in bypass for different types of units. Incidentally, we discovered we were missing a flow plug so we replaced those as well (1148800) and (0521829). NOTE: THE KENMORE GE AND MAYTAG SOFTENERS USE THE EXACT SYSTEMS (VENTURI, FLOAT, TIMER SWITCH….. . //s.eVar15 = ""; Once I got these kirks figured out, it works perfectly. Where is the water level supposed to be normally when in service mode? Like a witches brew. my problem was salt buildup in the drain line. This is a 25 year old unit. If you notice that the salt in your brine tank is running low, you’ll need to refill it as soon as possible. Currently My salt is down around #3 toward the bottom, and the water level is at #7. Possible increase in water hardness. You’ll want to inspect and clean the nozzle and venturi parts inside. A water softener shouldn’t cause reduced pressure unless it’s incorrectly installed or it’s undersized. I had no water readings for days. Thanks Ken. s.prop5 = s.prop4; I can’t get the Venuri Top off. Examine the large gasket closely. s.prop3 = s.channel + "|Support Search"; Where can I find a list of all GE Appliances water softener support articles? If you have questions, please post comments, but I’m not plumber and don’t know much more than what I’ve written above ;-) If you found this information helpful, please considering donating to help me keep this blog alive. No, I don’t know how to access that animation now that the site is gone. It definitely had some channeling. If it isn’t a bad gasket or dirt in the venturi, make sure the tube to the brine tank is clean and doesn’t have kinks or is broken. Brine and backwashing water should now be done by a pump, not a venturi. Checked my drain line and it was clear with no kinks. This one does not work in Chrome]. Water Softener Parts, Valves, and Water Filters Fleck, GE Osmonics Autotrol, Sears / North Star and other brands. Sorry, your blog cannot share posts by email. SLOWLY and So hard to say. It’s only 4 years old so I can’t imagine that the resin is bad. 3. ONCE SOLID SALT IS REMOVED. SO YOU CAN USE THE AFTERMARKET PARTS. any luck in the water level going down? s.hier1 = s.prop5; To prevent it caking like that, give it a good stir every few days. My question is not found in these FAQs. I have the manual with the blow up of the parts in front of me – the one in the nozzle is #35 rated at .1 gpm,, the one in the bottom is #33 rated at .3 gpm. 5. What do i do to get it going again? Tip unit over following the below procedure and the spray tank out with hot water from garden hose connected to shower head. // Image call Now, there are several stages to the water softening process, but the two most important with respect to the flooding problem are Fill, which just fills the brine tank with water, and Brine, which moves the salty water from the brine tank to the resin tank where the water “softening” happens. The is a high purity salt that can effectively soften your water to prevent the buildup of scale in any part of your plumbing system. Hold the base so you don’t crack anything, while twisting counterclockwise. Where do I look next? Is the timing mechanism designed to stop the water as well? Bypass the softener and see if you still have water pressure issues. Should I put some salt in the tank and/or water? It’s correct in my blog post. Submit Search. GE have started producing water softeners but are they any good? This is all covered in the animation. the salt hole cover and the main cover. GE exclusive custom select blending valve - Allows you to select how soft you want your water GE exclusive salt saver - Helps reduce salt consumption Advanced filtration - Reduces chlorine taste and odor with built-in water filtration Grain capacity - 31,100 › See more product details. New (3) from $799.00 + FREE Shipping. We did NOT siphon the water out of the flooded tank. Remove the cap from the brine well and again dump in some hot water. I got mine on Amazon. #2 Water Softener Problems Salt Bridges. laying like this until you are ready to use it. Also I just bought that gasket you mention from Amazon and found it is $12 and change. Refilling the salt in your salt-based water softener is a major part of its ongoing maintenance. GE salt saver, helps reduce salt consumption and uses up to 34% less salt (based on internal analysis verses GE water softeners manufactured prior to 2009) GE exclusive custom select blending valve allows you to select how soft you want your water. Saves up to 50% in salt and uses less water by regenerating only when necessary. Thank you for taking the time to share this info. Backwash and Fast Rinse: If you experience salty tasting water after regeneration, you may need to increase the rinse times up to 10 minutes in 1 minute increments. Choose the RIGHT model with this quick GE water softener model comparison table. Unlike our previous choice, this one doesn’t come in pellets. Having the exact same issue. The factory default is OFF; however, in the State of California the Salt Saver feature must be used. As expected, GE water softener units are designed to combat hard water problems within a specific area. We replaced the venturi gasket. When used in water softener pellets it is highly effective. Nothing. Email support@softenerparts.com. You can remove unit and and take take outside. On your youtube video you mistakenly say that the flow plug with the larger hole is in the nozzle, and the smaller one is in the bottom of the unit. Leave the softener s.channel = "Service_Support"; Well I have an older GE Smart Water conditioner, and have a few problems with the water not being siphoned out of the brine tank. I looked at the kenmore manual and found that you have the numbers on the plugs reversed. In the Brine stage, water is sucked from the brine tank through the same tube used to fill the tank. However, problems may occasionally arise with your water softener that prevent it from operating properly. Register Your Appliance; Frequently Asked Questions; Parts & Accessories Store; Contact Us. This can lead to expensive repairs. The smaller plug (0.15 gpm or part number 7084607) goes into the nozzle and Venturi. JUST SAVE YOUR FLOW PLUGS FOR VENTURI SYSTEM if replacing. Of a high purity, it is suitable for numerous uses. As you may know, such an effect can be especially devastating to your boiler and water … Paid $30.00 for new venturi and gasket, no change. drain hoses. The animation will walk you though a bunch of steps; however, it’s likely that the problem is in the venturi assembly so, click No when it asks if you cleaned it. Customers who viewed this item also viewed. As long as the main clock mechanism is working, it should be pretty easy to fix. Parts and Valves. Additional Support Links. . I can cycle the system and the water in the tank drains out but seems to be filling again. I have also found that if I don’t place the smaller flow plug in the venture, I also get better siphoning out the brine tank. Originally posted on www.ge.com. s.prop4 = s.prop3; No tools needed. Dang it! Originally posted on www.ge.com. Post was not sent - check your email addresses! I was surprised to find none of that. I can also blow through the entire line without issue. It is derived by reducing raw crystals to pure sodium chloride using special heaters to get rid of moisture completely. If you found this information helpful, please considering, Click to email this to a friend (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Pinterest (Opens in new window), https://web.archive.org/web/20170930055535/http://kenmorewater.com/Kenmore-main.swf, Winter Park and North Catamount Reservoir – Aug-Sep 2018. BLOCK WITH A CLEAN BLANKET OR SOMETHING WHEN MOVING UNIT BACK IN. Fix a long water softener regeneration cycle or a water softener that is stuck in regeneration mode: water softener runs too long. Hi, my brine tank is full too. I saw a video with the bypass disengaged and looked at mine. (6 tablespoons) of household EXCESSIVEWEIGHT HAZARD: bleach into the softener brinewell. (This was another helpful site). I turned the bypass off and now my water softener is working. Separate the softener from the It’s sort of easy to understand how the device can fill and flush out the various tanks with water. I have same issue after replacing gasket. Take a clean sturdy wood pole and break it up. You can also save on salt, water, and energy by using up to 50% less detergent for laundry and dishwashing*, using up to 34% less salt and up to 35% less water during regeneration. Menu. How did you clean it? Skip to content. There is also a tiny screen screen filter which often gets stuck to the large gasket, so be careful not to lose it. Well I have an older GE Smart Water conditioner, and have a few problems with the water not being siphoned out of the brine tank. It wasn't using salt so I cleaned the venturi and nozzle as recommended in the owners manual and removed all the salt.. 4. There is an indispensable interactive animation at kenmorewater.com [NOTE: The original site stopped working. The only thing to watch out for is that the manual says it is shipped with bypass mode off, mine was not. Unfortunately, the flash animation does not allow me to progress after using the “no” answer for this issue, lol. Lift It took me a while to understand how the darn thing worked, but once I figured it out, my problem and, more importantly, the fix seemed obvious. Evaporated Salt Pellets- Evaporated salt is of 100% purity, the purest form of all sodium-based water softener pellets. It’s too tight. When I first set out to repair my water softener, I was expecting to find a complex set of pumps and valves and such. Ge Water Softener Top Models’ Reviews GE GXSH45V Water Softener This GE model incorporates SmartSoft technology, designed to monitor your regular water consumption and thus delivering water on demand. One thing you will definitely need is a small paperclip or toothpick. Orders-Shipping-Info. My tank still will not drain. Replacing our gasket (part # 7204362) purchased via the Amazon link above worked for our Kenmore 350 model 625.383500. Basically, you first bypass the softener by pushing in the Bypass Valve plunger, take the hood off the water softener and then disassemble the venturi housing. Contact Us . s.prop43 = "Responsive"; Prerinse: If your water contains sediment,the Prerinse feature removes sediment from the resin bed prior to regeneration. After switching them, the fill cycle allowed the correct amount of water into the brine tank. However, because water softeners are installed right at the beginning of the plumbing, they can affect the whole system. I hope this little post helps someone! I turned the bypass off and now my water softener is working. google_ad_client = "ca-pub-0866751849626771"; You got those images from the really slick and helpful animation on kenmorewater.com but now the web page is gone! ** These water softeners also feature Remove the brine well cover and disconnect the brine Ran the softener … This softener has been proven to deliver soft water for at If that part is working, nearly everything is easily self-serviceable without using any special tools. Here a few years ago, I have replaced all of the gaskets and plugs, taken apart the entire valve assembly replacing any O-rings and just making sure it was completely clean. I do have suction at the venturi if I pull off the tube and place my finger over it. Additional Support Links. REMEMBER THAT THE RESIN TANK WILL SHIFT Any amount would be appreciated. Mine was so solid it did not help. Water softeners are designed to prevent minerals from scaling on your pipes and fixtures, but funnily enough, they are subject to salt – which is still a mineral – scaling inside the tank and within the system’s lines. For assistance with setting these features, follow the directions in your Owner's manual. duh. I tried to use a cut off garden hose, but got sick of all the salt water in my mouth so I bought this siphon. InspectAPedia tolerates no conflicts of interest. valve tubing at the nozzle and venturi assembly. After the salt has had time to absorb the salt, switch the bypass back over to the service position and manually set the water softener to regenerate. As a result, canals in the venturi will start to close impeding the flow of water. Anyone know what to look at next? I’m not going to go thorough all the steps since the animation covers it quite nicely, but I’ll elaborate on some important things that are missing or glossed over. Bill, try this link https://web.archive.org/web/20170930055535/http://kenmorewater.com/Kenmore-main.swf but note that it does not work in Chrome. The factory default is ON; however it can also be turned off. The 1” full port design allows for the high- 14” X 14” X 36” Space Saver brine tank (for 32,000 gr. var s_code=s.t();if(s_code)document.write(s_code); Water softeners has several helpful options and features: Low Salt Alarm: When the Low Salt Alarm is enabled, a beeper will sound when the "Days to Empty" value is 15 days or less. You can adjust how long the Prerinse lasts. s.eVar14 = document.title; But what sets it apart from the rest of the water softeners in the market today is their SmartWater/Smart Soft technology in which the device can “learn” the water usage pattern of a particular household and adjust its operation accordingly to ensure maximum efficiency. google_ad_width = 180; Salt-Free Water Softeners: Salt free water softeners condition water without the use of salt which is desirable for many households who wish to reduce their salt consumption. The factory default is OFF; however, in the State of California the Salt Saver feature must be used. When I have the float out and put the tube in water, it does not draw anything out. This build-up can sometimes form salt bridges at the base of the tank that can prevent your system from softening the water. valve. The only mechanized part is a clock-like component whose purpose is to change the flow of water for the various connections. google_ad_height = 150; google_ad_slot = "6432986512"; Adding bleach to with warm water may help to dissolve solid mass of Salt before removal of unit. After I put the Venturi assembly together I found that there was too little water going into the brine tank during the “fill” cycle. Fleck / Pentair. So right where it comes out of the softener head. The only thing to watch out for is that the manual says it is shipped with bypass mode off, mine was not. Let the hot water sit and absorb the salt for about four to six hours. Could a bad 7204362 gasket cause water pressure issues as well? IT WILL POTENTIALL SHIFT AND STRESS THE THE TOP OF THE UNIT. This past time the unit actually overflowed a little bit during the cycle. LOGIN MY ACCOUNT / REGISTER LOGOUT. I found 3 small pieces of black hardened debris blocking the inlet of the drain elbow fitting at the softner head and drain hose elbow junction. I don’t want to break it. I use the HEIMDALL Led Headlamp Flashlight. GE exclusive salt saver - Helps reduce salt consumption and uses up to 34% less salt (Based on internal analysis verses GE water softeners manufactured prior to 2009) GE exclusive days to empty - Makes sure you never have to guess when to refill the salt tank The softener has a rated salt efficiency of not less than 4,000 grains of total hardness exchange per pound of salt (based on sodium chloride), and shall not deliver more salt than its listed rating or be operated at a sustained maximum service flow rate greater than its listed rating. Yeah, I know. Aside from dirt particles messing with the water flow, this gasket is the likely problem for a flooded tank. Knowing when salt is needed is easy with GE’s easy-to-use “Days to Empty” indicator on the control panel that lets consumers know when to refill the salt tank. To prevent them from causing low pressure you should ensure they are sized correctly to keep up with the demand . My Cart. I cant find it on amazon, Nick, it’s in my post above. If it has grooves in it or is falling apart, replace it. Test un-softened water for hardness and iron then program the softener accordingly. I have also found the rubber seal in the bottom of the suction/fill tube does gets stuck in the closed position (when it is filling) and then won’t drop down allowing any of the brine to be siphoned out. hold until all water has drained. Yeah, I think i got it backwards in the YouTube video, but correct in my blog post. I cleaned the nozzle and venturi assbly per the manual but it's the same. Does that mean it is working and once the water level gets to the bottom, all should be good? I have an ecosystem similar to kenmore, At brine cycle, Was only brining about two inches of water from brine tank. The larger plug (0.3 gpm or part # 1148800) goes in the bottom of the housing. Make sure you keep track of them and remember which goes where! I would also highly recommend a headlamp. valve upside down to drain water. I’m not doing stupid at the moment.”,